FAQ
Q: How long is the cord on the light box?
A: Six feet
Q: Is there a warranty or return policy?
A: Due to the custom nature of the items there is no warranty or return policy
Q: When will I get my item?
A: Lead time is 2-4 weeks
Q: What color options are there?
A: All components are exclusively white
Q: Can I put multiple photos on a night light?
A: No, only one photo will be accepted for the night light. If you want multiple photos to appear on one you must combine them into a collage image yourself
Q: Are the light bulbs replaceable?
A: Yes, night lights use standard night light bulbs, and light boxes use standard light bulbs
Q: How do I submit my photos?
A: You can submit your photos on the photo submission page
Q: How do I submit photos if I am buying multiple custom boxes or night lights?
A: You will need to submit a new photo submission form for every custom item
Q: Can I use my professional photos?
A: Yes, but you must own the rights to them (For more details see disclaimer at checkout)
Have a question?
Contact us at lightboxmemoriescontact@gmail.com